Contact The National Archives

Use the correct route for catalogue help, access, transfers, archival guidance and complaints.

• Search the catalogue before requesting help with a known archived record.
• Use Ask an archivist for research and access guidance.
• Public bodies should use the transfer service for records proposed for permanent preservation.
• Use the complaints route for service or administrative concerns.
• Do not send passwords, access tokens or uncontrolled sensitive records through a general enquiry.